Dogs and cats are welcome, up to 35 kg per pet and two pets per room under the current official policy.
The pet fee is about THB 500 ++ per pet per night, and some pet packages include one pet free. A refundable security deposit against damage may be requested at check-in.
Pet-friendly rooms, mainly Deluxe rooms, are equipped with a pet bed, dining mat, food and water bowls, pee pads, litter boxes for cats and welcome toys or treats.
Pets may use the Furry Friends Zone, a 12th-floor outdoor sky garden, and the outdoor terrace of One Ratchada restaurant. In the lobby, the AvaniClub lounge and some dining spaces, pets are allowed only in a pet stroller or carrier. They are not allowed in the swimming pool, the fitness centre, the onsen spa or the bars; service dogs are exempt. Dogs must be on a leash of no more than 6 feet when in transit.
Please follow the rules, be polite and considerate, and do not leave pets unattended unless you have agreed this in advance with the staff.