Dogs and cats are welcome in dedicated pet-friendly rooms on the ground floor. Dogs of all sizes are generally accepted. Some promotional packages price the first pet under 20 kg, and larger dogs may incur the standard higher pet charge. Usually up to two pets are allowed per room.
The pet fee is typically THB 1,000 per pet per night. Pet staycation packages may include the first pet under 20 kg, and additional or heavier pets are charged about THB 500–1,000 a night. Certified service animals are exempt.
Exotic pets are not permitted.
Inside the hotel, pets are restricted to the designated ground-floor zones. Outdoors, pets can be walked on leashes along the riverside lawn and garden, in the designated relief areas and on the open-air seating at Sarin Cafe, which offers dog-friendly ice cream and treats.
Please follow the rules, be polite and considerate, and do not leave pets unattended unless you have agreed this in advance with the staff.