Dogs and cats weighing up to 7 kg each are welcome, with a maximum of two pets per room. Service animals are allowed at all times at no extra charge.
A one-time cleaning fee of about THB 2,000–2,354 per stay is usually charged. Some direct-booking offers, such as the hotel's "Paws Stay Free" promotion, waive this fee, so check the hotel's own offers before booking.
A valid vaccination record is required at check-in, and guests sign a pet liability agreement. Pets must not be left alone in the room.
The hotel provides a pet welcome set, a bed, food and water bowls, waste bags and wet wipes, and cat litter boxes on request. Pets may join you in the designated lounge areas and on the 9th-floor outdoor terrace, and must be on a leash or in a carrier in public areas.
Please follow the rules, be polite and considerate, and do not leave pets unattended unless you have agreed this in advance with the staff.