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Smile Pet & Grooming operates a dedicated pet care hub located on the upper level of the indoor parking area at Big C Supercentre Phuket. The establishment delivers professional grooming services alongside a curated retail selection of pet accessories, toys, and specialty items. The space is arranged to accommodate pet owners seeking convenient care options while attending to errands within the shopping complex.

The grooming services focus on individualized attention, featuring specialized techniques including hand scissoring, basic bathing, ear cleaning, nail trimming, medicated baths, de-shedding, and breed-specific styling. The environment maintains a practical and welcoming setup tailored to ensure pets remain comfortable throughout their grooming sessions.