Dogs and cats are welcome; other pets need approval from management first. Pets up to 10 kg can stay in any room type, pets over 10 kg must stay in a two-bedroom unit or larger, and pets over 20 kg need management approval before arrival.
Long stays are about THB 1,500 a month. A refundable deposit of THB 2,000 per stay is taken at check-in. There is no fixed limit on the number of pets per room, as long as the room is large enough.
Rooms come set up for pets with a memory-foam bed, food and water bowls, towels, an air purifier, an indoor pet toilet with training pads, cat litter, waste bags and toys. Ground- and first-floor units have balconies opening onto small yards.
Leashed pets may go in the lobby, the outdoor grounds, the beach area and the restaurants at lunch and dinner. They are not allowed in the pools, the PlayPlay kids' area or the restaurants at breakfast. A leash-free dog park is about a minute's walk away, and there are leash-free trails around the lagoon.
Please follow the rules, be polite and considerate, and do not leave pets unattended unless you have agreed this in advance with the staff.