Dogs and cats are welcome, but pets must be booked in advance. Pets are accepted only in designated pet-friendly rooms, in select categories such as Standard and Pool View rooms, and the hotel can decline pets that were not arranged before arrival.
A maximum of 2 pets per room is allowed, with an upper weight limit of 15 kg per pet. A deep cleaning fee of THB 1,500 per stay applies for pets, and a refundable accommodation deposit of THB 3,000 may apply at check-in. Service animals are exempt from the cleaning fee.
If you leave your pet alone in the room while you go out, a THB 200 per day fee applies to keep the air conditioning running. The hotel provides a pet bed, food and water bowls, a dog biscuit and clean-up bags on arrival.
Pets must be on a leash in common outdoor areas. There is no fenced dog area because the resort is on a steep slope.
Please follow the rules, be polite and considerate, and do not leave pets unattended unless you have agreed this in advance with the staff.